Q. Can you deliver to a PO Box Number?

A. No, we ship via Fastway Couriers or Pronto Parcels, unfortunately, neither carriers deliver to a PO Box Number.  Signature is required upon receipt so please supply an address where someone is able to do this otherwise the courier will leave a “call card” to arrange re-delivery.

Q. What is the difference between Patent, PU, Stretch and Leather material?  

A. Patent, either patent leather or patent pu, the latter being a man made material, has a very shiny, almost mirror like appearance. Pu, short for polyurethane, is a semi-shiny to non-shiny man made material designed to be less expensive than leather. Stretch, either patent or pu, is a thin, stretchable material, which allows it to fit to the contours of the feet or legs. Leather, usually having a supple and comfortable feel and with a texture pattern, is the highest quality material of all used in shoemaking.

Q. How do you convert a man's shoes size to a lady's shoes size?

A. Shoes fit differently.  Our best rule of thumb is a two-size increase.  A man's 9 converts to a woman's 11.  Please check our conversion chart for more information.

Q. Do you provide refunds or offer replacements?

A. Please note, when purchasing we do not accept returns or offer refunds/replacements unless product is faulty/defective. This is due to health reasons and cannot be changed.

Q. How can I pay for my order?

A. Credit card via Paypal or Paymate or Bank Deposit/Internet Banking with Westpac.

Q. When can I expect my order to arrive?

A. So that we are able to supply the best range of lingerie, footwear and jewellery possible, your item will be ordered in directly from the Supplier/Manufacturer. Delivery time approx 3 weeks.

A. Option 1: Bank Deposit/ Internet Banking: Westpac – Thingz Ltd – 030399096528400

Option 2: https://www.paymate.com/PayMate/GenExpressPayment?mid=thingz 

Option 3: Please email info@thingz.co.nz  if you are wishing to pay via Paypal – a payment request will be sent to you.